These terms and conditions apply to new and existing customers of The Witchcraft Emporium.
Please note that where we have reasonable grounds to believe a customer has acted in breach of the below Terms and Conditions we may forthwith withdraw from the
customer any entitlement to purchase our products .
The Witchcraft Emporium reserve the right to change the terms and conditions at any time,
so please do not assume that the same terms will apply in the future.
2. Information about us
The web site www.the-witchcraft-emporium.co.uk is owned and operated by The Witchcraft Emporium who are completely dedicated to our customer's total satisfaction.
If you have any suggestions or comments, or if you need to contact us,
please Contact Us Via The Contact Us Page.
3. Pre-Orders and Back orders
We want our customers to be aware of our new and up-and-coming items and will from time to time offer the opportunity for such items to be pre-ordered. Pre-ordered items will be placed onto a back order until the product is stocked and ready to launch.
Launch dates, and estimated arrival dates of back orders are for guidance
purposes only and does not constitute a guaranteed delivery date.
4. Delivery and Charge
The Witchcraft Emporium and The Enchanted Emporium will inform the customer of a delivery date as follows;
Online: An estimated dispatch will be given to the customer,
which can be amended prior to the order being placed.
Other: The Witchcraft Emporium will contact the customer directly to confirm a dispatch date for sales over £100.
Delivery dates can be amended at any time prior to dispatch.
If the customer needs to amend a delivery date, please contact us immediately.
No amendments can be made after the goods have been dispatched
from The Witchcraft Emporium and The Enchanted Emporium.
For UK Customers, shipping is FREE on most sales over £100.
Any order below this amount will be charged at postage cost per item.
PLEASE NOTE: We Do Not Sell Outside The United Kingdom.
The customers right to return goods is protected under the EU Distance Selling Directive.
All breakages/damages etc. must be reported in email,
with supporting images within 3 working days of receipt of the order.
Where the customer is entitled to a refund, we will credit the customer within 30 days.
The customer is responsible for the cost and risk of loss or damage when returning the goods, we therefore recommend postal insurance is taken to cover the value of goods in transit.
This cancellation policy does not affect the customerís rights when we are at fault -
for example, if goods are faulty or mis-described.
Any goods returned should be in saleable condition in unmarked boxes.
Any goods returned by the customer without the prior written consent
(Email) will be subject to a £50 or 25% stock value handling fee, whichever is greater.
Under no circumstance does The Witchcraft Emporium and The Enchanted Emporium offer a sale or return, or exchange policy.
www.the-withcraft-emporium.co.uk is Is owned by The Witchcraft Emporium.
Including Our Website Banner, Categories and Website Design.
7. Warranty and Liability
We shall not be held liable for any failure or delay in delivering the Goods where such failure arises as a result of any act or omission which is outside our reasonable control such as act of God or those of a third party.
We shall not be held liable for third party misrepresentations of The Witchcraft Emporeium products or third party fraudulent misrepresentations.
All transactions are undertaken and conducted under the jurisdiction of English Law and any disputes in connection therewith shall be tried in the Courts of England and Wales.
None of these terms affect the customerís legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Please Read The Terms And Conditions, Thank You